Privacy Policy

Last updated: June 8, 2026

This Privacy Policy explains what data Sàgoma ("we", "us") collects, why, and what rights you have. By using the service you agree to this policy.

1. Who we are

Sàgoma is an educational technical-analysis tool operated by Mirco Carp, based in Italy. For any privacy question, contact us at support@sagoma.digital.

2. Data we collect

Account data: your email address and a securely hashed version of your password. We never store your password in plain text.
Usage data: your credit balance and a history of analyses you run (the detected market, timeframe and the generated text analysis).
Chart images: the screenshots you upload are sent to our AI provider to produce the analysis. We do not permanently store the uploaded image — only the resulting text analysis is saved to your history.
Payment data: payments are handled by our payment processor. We do not see or store your card details.

3. How we use it

To create and secure your account and let you sign in.
To run chart analyses and keep your history and credit balance.
To process purchases of credit packs.
To respond to support requests and comply with legal obligations.

4. Third-party processors

We share the minimum necessary data with these providers:

Anthropic — processes the chart images you submit to generate the analysis.
Polar — acts as the merchant of record and processes payments and applicable taxes.
Our hosting provider — stores the application and database.

5. Legal basis (GDPR)

We process your data to perform our contract with you (providing the service), to comply with legal obligations, and on the basis of our legitimate interest in operating and securing the service.

6. Retention

We keep your account and history for as long as your account exists. When you delete your account, we delete your personal data, except where we must retain certain records for legal or accounting purposes.

7. Your rights

Under the GDPR you can request access to, correction or deletion of your data, restriction or objection to processing, and data portability. To exercise these rights, email us at support@sagoma.digital. You may also lodge a complaint with your local data-protection authority (in Italy, the Garante per la protezione dei dati personali).

8. Cookies

We use only essential cookies required to keep you signed in. We do not use advertising or third-party tracking cookies.

9. Children

The service is not intended for anyone under 18 years of age.

10. Changes

We may update this policy. We will revise the "last updated" date above and, for material changes, notify you where appropriate.